If you want to get the best possible print quality from your GoPrinter handheld printer, you need to prepare your artwork correctly and maintain your ink nozzle for clean, streak-free results. In this article, we walk you through step-by-step how to import high-quality images, use the right print file formats, and clean your GoPrinter’s nozzle—so your logos, text, or graphics come out crisp, every time.
✅ Step 1: Design Your Artwork at the Right DPI
Whether you’re using Adobe Illustrator or Microsoft Paint, always create your image at 300 DPI (dots per inch). This resolution ensures the final print is full-size and sharp. Lower DPI images (like 72 DPI) might load at a fraction of the expected size and become pixelated when scaled up inside the GoPrinter.
- In Illustrator, export your artwork as a PNG with a transparent background.
- Convert any fonts to outlines to avoid issues with missing text.
- Only use single-colour graphics as the GoPrinter supports monochrome printing.
Tip: If you’re using AI-generated vector art, simplify the image to one solid colour. Remove unnecessary gradients or shades that won’t render correctly.

🖼️ Step 2: Save PNGs with Transparent Backgrounds
If you don’t have Illustrator, Paint (on Windows) works too! Load your image, remove the background, and ensure your PNG has transparency by checking for the checkerboard pattern in the Layers panel. This will give you a cleaner, more professional-looking print.
Once saved, copy the PNGs onto your USB flash drive and insert it into your GoPrinter.
📲 Step 3: Import Images into the GoPrinter
With your stylus, navigate on the printer interface:
- Tap Edit > More > Image > USB > Open.
- Select your PNG file (e.g., Mango.png or Astro.png).
- Adjust the image size and placement within the printable area.
Always make sure your design fits within the GoPrinter’s screen margin—anything outside won’t print.
🧼 Step 4: Fix Streaks with Nozzle Cleaning
If you notice missing ink or print streaks, it’s likely due to a blocked nozzle. The GoPrinter lets you switch between left and right nozzles (only on the 12.7mm version). If that doesn’t solve it, you’ll need to manually clean the nozzle:
Recommended Cleaning Tools:
- ✅ AM.CO.ZA Optical Wipes – Gentle and effective for regular cleaning.
- ⚠️ AM.CO.ZA UV Wipes – Use sparingly for heavy ink build-up. These are more abrasive and could damage the nozzle with excessive use.
Lightly rub the nozzle surface until all excess ink is removed, then test again. Your print should now be clean and streak-free.
🧰 Summary: Pro Tips for Quality Printing
- Use 300 DPI resolution for all images.
- Stick to PNG files with transparent backgrounds.
- Use single-colour vector images for best results.
- Clean your nozzle regularly using optical wipes.
- Avoid resizing low-DPI images inside the printer.
📍Visit Buythis.co.za to order your GoPrinter, explore accessories, or get support. Or come by our AM.CO.ZA showrooms in Sunnyrock (JHB) or Montague Gardens (Cape Town).
📞 WhatsApp “Hi” to 060 600 6000 for expert help.
































